Diane's 76-year-old husband comes storming in wielding a firearm which scares the suspects away.

"If he hadn't done that they would have kept going," says Tony, who estimates about 85 to 90% of the store's inventory was taken in the heist. Diane's American dream, gone in less than a minute.

"My mom was devastated and my dad was broken," says Tony.

That devastating blow made worse, after the family let their business insurance lapse, due to rising premiums.