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This happened in Kuta Utara, Badung, Bali, where two foreign tourists, Andrea CW from the UK and Chansler A from the USA, were involved in an incident at Ombre Nails Studio. The event unfolded on December 14, 2023, when the tourists, dissatisfied with the nail treatment's price, reportedly refused to pay Rp 930,000 (approximately USD 60 at the time). This disagreement escalated to a physical altercation with the salon staff.

The incident was recorded and became viral on social media. Reacting to the public attention, the tourists planned to leave Bali for Bangkok, Thailand. However, they were apprehended by the Bali Police at I Gusti Ngurah Rai Airport on the evening of December 16, 2023,